Oct 3, 2023 We're thrilled to announce the release of three new Jira Service Management dashboard templates in Atlassian Analytics for our Jira Service Management customers. Here’s one help desk support example: A customer submits a ticket. The ticket pops up in the help desk system. It’s automatically assigned to the next available rep. The rep replies to the ticket with a solution. If the issue isn’t solved, the customer replies to the ticket. The ticket is closed. Here’s another help desk support example: .

jira service desk dashboard examples